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Our Services & House Rules

09 May 2022

Dear Guest,

A very warm welcome to Panorama Guesthouse & Apartments!

Welcome to Beau Vallon Beach. Mahe's most famous beach, a 3km stretch of white sand, with warm waters for swimming year round. 

Our Services

Internet Access

Free Wifi is provided on the veranda for browsing, accessible from all accommodation. Fast Wifi for streaming, downloading and work is available @ Scr 500 for 10Gb. Many guests choose a local SIM card with data for moving around.

Cleaning Service

Your Queen Room or Apartment is serviced daily (provided it is vacant by 12pm). After every 3rd night stay, we change all linen and towels. Should you require a daily change or any additional cleaning services or amenities please inform us. These are provided free.

Water

We provide drinking water in your glass bottle daily. Please leave your bottle for filling at Reception if additional water required.

Check-in/Check-out

Check-in time is from 12pm. Please provided us with your estimated arrival time at time of booking. If earlier than midday, we try our best to have your accommodation ready as close to your arrival time as possible. Check-out time is 10am. There are no left-luggage facilities. Day room can be arranged the night before departure subject to availability. 

Snorkelling 

There is a snorkelling site 30 meters to the right at sea, heading towards the Mare Anglaise rocks. Our marine life is famous for the variety of fish with regular turtle sightings. Snorkelling equipment can be purchased nearby, or in Victoria at cheaper prices if available.

Public Bus

There is a bus stop 15 meters on the right hand side on exiting the guesthouse. Buses run every 30 minutes and on the hour to Victoria. From there you can connect to other parts of the Island. Service commences early morning up to early evening 7pm. Sunday bus is less frequent as Victoria is closed on Sundays. Buses do not permit suitcases. One way is Scr 12 (less than Euro 1). Small local change is the preferred for payment, direct to the driver.

Here is the link to the schedule.   

(Mahe normal timetable page 22)

Panorama Beau Vallon to Victoria                      Route 20 & 24 & 24A

Beau Vallon Centre to Victoria                             Route 21

Victoria to Beau Vallon Panorama                      Route 22 & 24 & 24 A

Victoria to Beau Vallon Centre                             Route 21

Credit Card Payments

VISA and MASTERCARD accepted.

Breakfast

There is a lovely breakfast café Dolce Vita to the right open daily from 8am.

Car Hire & Taxi Transfers

Please inform us if you wish to hire a car @ Euro 50 per day or book a taxi @ Euro 30 to Port, Euro 50 to Airport. For car hire you need credit card or cash deposit for guarantee of vehicle (first excess Euro 1200 and valid driving licence). All payments are direct to the service provider.

Things to do

Please visit our page for recommendations.

Reception Hours from 8.30am to 10am daily Management is available to assist you.
The hosts whatsapp number is provided if you require assistance outside of these hours.  

House Rules

Guests Only

Rooms are for the use of registered guests only. Entertaining of visitors in any of our accommodation is NOT permitted. Visitors are required to use the Public Areas only. We reserve the Right of Admission.

Non-Smoking Accommodation       

Smoking is permitted only in the front garden.

Safe

A laptop safe is available in all accommodation. Please ensure your valuables are in safe keeping.

Electrical Appliances & Aircon

Voltage 240 A/C 50 Hz, three pin plug. Please switch OFF all air-conditioning units and fans before you leave your Room or Apartment. Please keep the door/s and window/s closed when the aircon is on.

Sand

On your return from the beach, please use the garden tap to remove sand.

Wet Costumes & Beach Towels

We have drying lines outside for wet costumes & beach towels. We move these to a covered area in the evening in case of rain. Please do not hang wet items on the windows or furniture.

We provide beach towels if needed. May we request that you do NOT take the white towels from your rooms to the beach. 

Laundry

Apartments have a portable clothes hanging station for items that are washed in the washing machine. Please do not wash beach towels or any item with sand in the washing machine as this damages the machine. Please hand beach towels to us to wash in a designated machine.

Noise

Any music should only be heard by you in your room not disturbing other guests. No parties/events are permitted.

Front Gate

The Front Gate is kept shut during the day. It is locked at night. You have a key for your accommodation and a key for the gate. Please keep your keys safely and hand them back to management on check-out.

Security

We have security sensors that are switched on after 10pm on the property. Please inform the Management if you plan to return late. Also if you are heading on a hike, where you are going incase we need to alert authorities if you get lost in the mountains. Click here for Visitor Safety Tips issued by Tourism authority.

Damages

Any extras or damage/breakage must be settled the evening prior to departure. Please inform us if you have damaged anything in our accommodation.

Extras

Please settle any extras, additional Wifi or breakage/damage the night before departure. Payments by credit card are accepted for amounts over € 50. Smaller amounts to be settled in cash please.

 Due to COVID19 our indoor services including Restaurant, Bar, TV lounge access & Library is currently limited. 

Closer to Nature

Even as a small business, we feel we can make a difference. As such we ask that you:

  1. Ensure that you please switch OFF all air-conditioning units and fans before you leave your Room or Apartment. Please keep the door/s and window/s closed when the aircon is on, when you are inside.

  2. Please leave all glass and plastic bottles outside of your bin, as we collect these to send to the recycle station.

Closer to Community

We support our community by sharing service provision such as breakfast with a small busines next door, transfers  with taxi drivers and excursions with licenced operators, as well as buying local. By staying with us, you are directly supporting our community thank you!

Thank you for staying with us. We wish you a wonderful time! 

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